My Wallet FAQ

What is My Wallet?

My Wallet brings your Wallet account information into your agribusiness’s Grower Portal. Depending on your account and the services your agribusiness offers, you can view your Bushel Business Account, linked banks, connected loans or lines of credit, saved payment cards, and Direct Deposit options.

How do I access it?

Sign in to your agribusiness’s customer portal and select My Wallet from the menu when available. This page is for customers; it is not available through staff access. If you don’t see it, ask your agribusiness whether My Wallet is available for your account.

Do I need to set up a new Wallet?

If you don’t have a Wallet, select Set up My Wallet and follow the steps shown. You may be asked to review terms before creating your Wallet.

If you previously began setup, you may see Continue Bushel Wallet setup. A request to review terms alone does not mean you have already created a Wallet.

I already have a Wallet. Why am I being asked to connect it?

Your Wallet may still need to be connected to this agribusiness. Select Connect My Wallet and follow the prompts. Connecting an existing Wallet is different from creating a new one.

Start from the button in your portal so the connection process includes the agribusiness you’re signed in to.

What balance and interest information will I see?

For an active Wallet, the Bushel Business Account card shows your available balance and your account’s interest rate. The interest display is a rate, not a total of interest earned. Your Wallet business name appears in the page header.

The rate is variable and may change at any time. Review the account disclosures for details. If balance or interest information cannot load, the page shows an unavailable message and a retry option; an unavailable balance does not mean your balance is zero.

Where are my linked bank accounts?

Linked bank accounts appear under Assets, beneath your Bushel Business Account and before Direct Deposit.

Select Add bank account to open the Wallet overview in the Bushel App, formerly Bushel Farm. Continue linking your bank there. The button does not open a bank-linking form directly in the Grower Portal.

Can I see my loans or lines of credit?

Connected loans and lines of credit appear under Liabilities. Select Add loan to open the separate Wallet overview and continue there. Available connections depend on the lender and your account.

Can I add or update a payment card?

When your agribusiness supports card payments and your customer account is connected to your portal sign-in, Card payment methods lets you add, edit, or remove saved credit or debit cards.

These are cards saved for payments. This section does not manage a Bushel-issued debit card.

Who can enroll in Direct Deposit?

Your agribusiness must offer Direct Deposit, and you need an active Wallet that is connected to that agribusiness and ready for transactions. You also need an eligible customer account associated with your portal sign-in.

Creating or connecting a Wallet does not automatically enroll every customer account in Direct Deposit.

How do I enroll or change my Direct Deposit settings?

In My Wallet, find Direct Deposit and select Enable beside an eligible account. Review and confirm the authorization shown. To stop enrollment for an account linked to your Wallet, select Disable and follow the confirmation steps.

An account already linked to someone else’s Bushel Business Account cannot be changed through your Wallet. Contact your agribusiness if the account information needs attention.

Can I use My Wallet if my agribusiness account is missing from the portal?

You can still access Wallet setup or management when My Wallet is available to you. Saved-card management and Direct Deposit enrollment require an eligible agribusiness customer account.

Ask your agribusiness to associate your account with the phone number you use to sign in.

Where do I manage my account, transfer money, or make payments?

• Manage My Wallet and Manage account open the separate Wallet experience in the Bushel App.

• Transfer & pay opens Wallet transfer and payment tools outside the Grower Portal.

• Payments to your agribusiness continue through the portal’s existing payment options.

• Saved-card management and eligible Direct Deposit enrollment are available within My Wallet.

Where are payment history and scheduled payments?

Payment history and scheduled or deferred payments remain on the existing Payments screens. They are not part of My Wallet.

What should I do if my Wallet needs attention?

Follow the message shown on the page. Use the retry option if information cannot load. If your account is suspended, disabled, or an existing connection cannot be accessed, open account management or contact Bushel Support. Resolve the existing account issue before starting a new setup.